Serguey Shinder - DEV Community

Serguey Shinder

Nov 5

Our Largest Sites Now Book Our Lorries Into Their Own Systems and Our Planner Still Thinks It Chooses the Time

#sergueyshinder #futureofit #logistics #integration

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Serguey Shinder

Nov 5

A Price Error Sold Our Insulation at a Tenth of Its Price and Our Email Had Already Told Customers Yes

#sergueyshinder #itbusiness #ecommerce #legal

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Serguey Shinder

Nov 5

Our Kitchen Sales Grew by a Third Because We Had Moved Taps and Sinks Into Kitchens

#sergueyshinder #data #reporting #analytics

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Serguey Shinder

Nov 5

Our Joiner Automation Switched On Accounts for People Whose Job Offers Had Been Withdrawn

#sergueyshinder #automation #identity #onboarding

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Serguey Shinder

Nov 5

Our Directory Sync Server Went Quiet in March and Our Leavers Kept Their Cloud Accounts for Three Weeks

#sergueyshinder #cloud #identity #hybrid

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Serguey Shinder

Nov 5

Our Buyer Typed a Code Into a Real Microsoft Page and Gave a Stranger Her Mailbox

#sergueyshinder #cybersecurity #phishing #identity

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Serguey Shinder

Nov 5

Our Orders Mailbox Filled Up on a Friday Afternoon and Every Warning Had Gone to the Mailbox Itself

#sergueyshinder #itoperations #email #capacity

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Serguey Shinder

Nov 5

Our Fuel Tank Gauges Report Over 2G and the Network Has a Closing Date

#sergueyshinder #futureofit #iot #mobile

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Serguey Shinder

Nov 5

We Paid Two Hundred and Eighty Thousand Pounds a Year Into the Apprenticeship Levy and IT Had Never Spent Any of It

#sergueyshinder #itbusiness #skills #training

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Serguey Shinder

Nov 4

Our Special Order Lead Times Improved Every Month Because the Slowest Orders Were Cancelled Before They Counted

#sergueyshinder #data #metrics #reporting

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Serguey Shinder

Nov 4

Our Stocktake Emptied Each Aisle Overnight and the Reorder Job Bought It All Again

#sergueyshinder #automation #inventory #procurement

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Serguey Shinder

Nov 4

Our Branch Trade Day Used Up Every Wi-Fi Address and the Replacement Scanners Could Not Join for a Week

#sergueyshinder #cloud #networking #dhcp

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Serguey Shinder

Nov 4

Our Customers Received Fake Delivery Texts in the Same Thread as Our Real Ones

#sergueyshinder #cybersecurity #sms #fraud

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Serguey Shinder

Nov 4

Our Depot Support Calls Fell by a Third Because the Number on Every Sticker Had Stopped Working

#sergueyshinder #itoperations #servicedesk #telephony

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Serguey Shinder

Nov 3

Our Next Handsets Have No SIM Tray and Our Depots Still Swap SIM Cards From a Drawer

#sergueyshinder #futureofit #mobile #esim

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Serguey Shinder

Nov 3

Three Business Cases Claimed the Same Four Planners and Only One of Them Could Be Right

#sergueyshinder #itbusiness #businesscase #budgeting

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Serguey Shinder

Nov 3

Our Telematics Said Our Crane Lorries Idled Two Hours a Day and the Engine Was Working the Crane

#sergueyshinder #data #fleet #metrics

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Serguey Shinder

Nov 3

Our Statement Run Matched Files to Customers by Their Place in the List and Two Hundred Got Someone Else's

#sergueyshinder #automation #billing #privacy

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Serguey Shinder

Nov 3

Our Storage Promised Our Servers Thirty One Terabytes and Owned Eighteen

#sergueyshinder #cloud #storage #virtualization

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Serguey Shinder

Nov 3

A Counter Assistant Signed the Branch Browser Into Her Own Account and Took Our Saved Passwords Home

#sergueyshinder #cybersecurity #browsers #passwords

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Serguey Shinder

Nov 3

Our Network Supplier and Our Warehouse System Supplier Both Changed Something on the Same Sunday Night

#sergueyshinder #itoperations #changemanagement #suppliers

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Serguey Shinder

Nov 2

Our Trade Customers Want to Pay by Bank App at the Counter and Our Tills Can Only Refund a Card

#sergueyshinder #futureofit #payments #fintech

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Serguey Shinder

Nov 2

We Asked Our Yard Staff to Use Their Own Phones to Sign In and Forty Three Said No

#sergueyshinder #itbusiness #workforce #authentication

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Serguey Shinder

Nov 2

We Stopped Selling Three Hundred and Forty Products and Our Returns Screen Stopped Recognising Them

#sergueyshinder #data #masterdata #returns

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Serguey Shinder

Nov 2

Every Update Reached Our Aberdeen Branch First Because the Rollout Ran in Alphabetical Order

#sergueyshinder #automation #deployment #releases

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Serguey Shinder

Nov 2

We Upgraded Ten Access Points at a Depot and Fourteen Desk Phones Lost Power

#sergueyshinder #cloud #networking #capacity

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Serguey Shinder

Nov 2

Every Scan From Our Depot Printers Landed in a Folder the Whole Depot Could Open

#sergueyshinder #cybersecurity #privacy #printing

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Serguey Shinder

Nov 2

Our Forklift Terminals Switched Off With the Trucks Every Night and Missed Nine Months of Updates

#sergueyshinder #itoperations #patching #warehouse

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Serguey Shinder

Nov 1

Our Suppliers' Barcodes Will Soon Carry the Batch Number and Our Stock System Has Nowhere to Put It

#sergueyshinder #futureofit #barcodes #supplychain

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Serguey Shinder

Nov 1

We Sold Our Hire Division and Two Years Later My Team Still Runs Its Systems

#sergueyshinder #itbusiness #divestment #contracts

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Serguey Shinder

Nov 1

This Year Has Fifty Three Weeks and Last Time Our Reports Lost One of Them

#sergueyshinder #data #reporting #calendars

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Serguey Shinder

Nov 1

Our Licence Check Was Not Allowed to Look at Thirty Eight Drivers and Marked Them All Clear

#sergueyshinder #automation #compliance #transport

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Serguey Shinder

Nov 1

We Moved Our Depot Cameras to the Cloud and Every Scanner Waited Behind the Video

#sergueyshinder #cloud #networking #bandwidth

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Serguey Shinder

Nov 1

Our Door Fobs Could Be Copied Through a Pocket and the Access Log Named a Man Who Was in Spain

#sergueyshinder #cybersecurity #physicalsecurity #accesscontrol

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Serguey Shinder

Nov 1

Our Goods In Scanners Dropped Off Every Lunchtime and the Engineer Only Ever Visited in the Morning

#sergueyshinder #itoperations #wifi #warehouse

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Serguey Shinder

Oct 30

Our Right to Work Checks Are Going Digital and Our Onboarding Still Expects a Photocopy

#sergueyshinder #futureofit #identity #hr

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Serguey Shinder

Oct 30

Our Delivery App Saved Finance Two Jobs and Transport Was Asked to Pay for It

#sergueyshinder #itbusiness #budgets #businesscase

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Serguey Shinder

Oct 30

Our Training Customer Placed More Orders Than Most of Our Real Ones

#sergueyshinder #data #forecasting #testing

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Serguey Shinder

Oct 30

Our Leaver Process Forwarded Her Mailbox to the Manager Her Grievance Was About

#sergueyshinder #automation #privacy #hr

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Serguey Shinder

Oct 30

The Cable to Our Gatehouse Was Forty Metres Too Long and the Old Switch Had Been Hiding It

#sergueyshinder #infrastructure #networking #cabling

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Serguey Shinder

Oct 30

Our Fuel Card Portal Read Its Sign In Code to a Voicemail Anyone Could Dial Into

#sergueyshinder #cybersecurity #authentication #fraud

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Serguey Shinder

Oct 30

The Transport Office PC Crashed Every Afternoon Because Nobody Ever Signed Out

#sergueyshinder #itoperations #desktop #troubleshooting

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Serguey Shinder

Oct 30

A Drone Counted Our Warehouse in One Night and Our Stock System Could Not Keep Up

#sergueyshinder #futureofit #warehouse #automation

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Serguey Shinder

Oct 30

Five Directors Priced an Hour of Downtime and Together It Came to Three Times Our Turnover

#sergueyshinder #itbusiness #risk #businesscase

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Serguey Shinder

Oct 28

Our Customer Tiers Were Calculated Once in 2020 and Never Again

#sergueyshinder #data #customers #masterdata

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Serguey Shinder

Oct 28

Our Cash Matching Reached Ninety Two Percent by Guessing Which Invoice Customers Meant

#sergueyshinder #automation #finance #metrics

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Serguey Shinder

Oct 28

The Gas Suppression in Our Server Room Had Been Switched to Manual for Three Years

#sergueyshinder #infrastructure #datacenter #resilience

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Serguey Shinder

Oct 28

Her Session Was Stolen From the Family Computer and Our Second Factor Never Saw It

#sergueyshinder #cybersecurity #identity #malware

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Serguey Shinder

Oct 28

Our Service Desk Scored Ninety Four Percent and Never Asked Anyone at a Depot

#sergueyshinder #itoperations #servicedesk #metrics

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Serguey Shinder

Oct 28

Our New Apprentices Have Never Saved a File in a Folder

#sergueyshinder #futureofit #workplace #records

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Serguey Shinder

Oct 28

Our Fixed Price Implementation Came With Sixty Four Assumptions and We Owned Every One

#sergueyshinder #itbusiness #contracts #suppliers

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Serguey Shinder

Oct 27

Our Old System Kept Credit Limits in Thousands and the New One Read Them as Pounds

#sergueyshinder #data #migration #finance

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Serguey Shinder

Oct 27

Every Ticket That Mentioned a Password Went to a Team of Two

#sergueyshinder #automation #servicedesk #itsm

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Serguey Shinder

Oct 27

We Could Restore Our Orders to Any Minute in the Last Week and Needed the Eleventh Day

#sergueyshinder #cloud #database #backups

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Serguey Shinder

Oct 27

A Free PDF Converter in Our Browsers Changed Owners and Started Reading Our Customer System

#sergueyshinder #cybersecurity #browsers #privacy

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Serguey Shinder

Oct 27

Our Clocking Terminals Ran Seven Minutes Fast and a Driver Noticed Before We Did

#sergueyshinder #itoperations #networking #payroll

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Serguey Shinder

Oct 19

A Customer's Software Placed an Order With Us and Nobody Had Signed It

#sergueyshinder #futureofit #ai #ecommerce

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Serguey Shinder

Oct 19

Moving to Software as a Service Cut Our Costs and Lowered Our Reported Profit

#sergueyshinder #itbusiness #finance #cloud

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Serguey Shinder

Oct 19

Our Phones Could Not Recognise Customers Whose Numbers Had Spaces in Them

#sergueyshinder #data #telephony #crm

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Serguey Shinder

Oct 19

Our Payment Reminders All Went Out at Nine and Took the Portal Down

#sergueyshinder #automation #email #capacity

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