Serguey Shinder - DEV Community

Serguey Shinder

Sep 26

I Now Plan Laptops the Way Our Buyers Plan Stock

#sergueyshinder #futureofit #supplychain #hardware

2 min read

Serguey Shinder

Sep 26

The Reorganisation Was One Slide and Thirty Eight Places in Our Systems

#sergueyshinder #itbusiness #organisation #itmanagement

2 min read

Serguey Shinder

Sep 26

Our Carriers Were Auditing Our Product Data and Finance Paid for It

#sergueyshinder #data #masterdata #dataquality

2 min read

Serguey Shinder

Sep 26

Our Supplier Sells One Environment and It Is Production

#sergueyshinder #automation #devops #testing

1

2 min read

Serguey Shinder

Sep 26

Our Warehouse Wireless Was Surveyed When the Racking Was Empty

#sergueyshinder #infrastructure #networking #wireless

2 min read

Serguey Shinder

Sep 26

Our Most Common Data Breach Began With the First Three Letters of a Name

#sergueyshinder #cybersecurity #dataprotection #email

2 min read

Serguey Shinder

Sep 26

The Printer That Decides Whether a Lorry Leaves Was Bought Like Stationery

#sergueyshinder #itoperations #endpoints #logistics

2 min read

Serguey Shinder

Sep 25

I Can Name Our Suppliers and Not Theirs

#sergueyshinder #futureofit #vendormanagement #riskmanagement

1

2 min read

Serguey Shinder

Sep 25

Every Large Tender Now Costs My Department Two Weeks

#sergueyshinder #itbusiness #compliance #procurement

2 min read

Serguey Shinder

Sep 25

Our Two Laboratories Measured the Same Thing and Wrote Down Different Numbers

#sergueyshinder #data #dataquality #systems

2 min read

Serguey Shinder

Sep 25

The Rules That Decide Money Were Living in Our Scripts

#sergueyshinder #automation #governance #itmanagement

2 min read

Serguey Shinder

Sep 25

We Hear About a New Depot When the Keys Are Handed Over

#sergueyshinder #infrastructure #networking #itmanagement

2 min read

Serguey Shinder

Sep 25

Nobody Asked the Man in the High Visibility Jacket Anything

#sergueyshinder #cybersecurity #physicalsecurity #infosec

2 min read

Serguey Shinder

Sep 25

Two Thirds of What We Escalated Did Not Need an Engineer

#sergueyshinder #itoperations #itsm #servicedesk

2 min read

Serguey Shinder

Sep 24

The Comparison Is No Longer the System We Replaced

#sergueyshinder #futureofit #usability #itmanagement

2 min read

Serguey Shinder

Sep 24

The Carbon Report Asked for Numbers We Had Never Counted

#sergueyshinder #itbusiness #sustainability #itmanagement

2 min read

Serguey Shinder

Sep 24

We Sold Below Cost for a Week Because a File Told Us To

#sergueyshinder #data #dataquality #integration

2 min read

Serguey Shinder

Sep 24

Our Overnight Jobs Sign In as a Man Who Left in 2022

#sergueyshinder #automation #devops #itsecurity

2 min read

Serguey Shinder

Sep 24

Nothing We Could Do Would Bring It Back Sooner

#sergueyshinder #cloud #saas #itmanagement

2 min read

Serguey Shinder

Sep 24

Our Job Adverts Named Every System We Run

#sergueyshinder #cybersecurity #infosec #riskmanagement

2 min read

Serguey Shinder

Sep 24

The Continuity Exercise Stopped in the First Half Hour

#sergueyshinder #itoperations #businesscontinuity #itsm

2 min read

Serguey Shinder

Sep 23

The Calls That Reach Us Now Are the Ones the Model Could Not Answer

#sergueyshinder #futureofit #ai #servicedesk

2 min read

Serguey Shinder

Sep 23

IT Heard About the Acquisition Nine Days Before It Closed

#sergueyshinder #itbusiness #mergers #itmanagement

2 min read

Serguey Shinder

Sep 23

The Customer Number Was Free Because Somebody Else Had Finished With It

#sergueyshinder #data #systems #dataquality

2 min read

Serguey Shinder

Sep 23

We Chose the Actions by What Was Easy to Build

#sergueyshinder #automation #itsm #governance

2 min read

Serguey Shinder

Sep 23

Every Server We Own Was Running Eleven Agents

#sergueyshinder #infrastructure #servers #itmanagement

2 min read

Serguey Shinder

Sep 23

The Customer List We Protected Everywhere Except on Paper

#sergueyshinder #cybersecurity #dataprotection #governance

2 min read

Serguey Shinder

Sep 23

A Fifth of Our Support Demand Came From People We Do Not Employ

#sergueyshinder #itoperations #itsm #servicedesk

2 min read

Serguey Shinder

Sep 22

Most of the People We Support Will Never Sit at a Desk

#sergueyshinder #futureofit #mobility #itmanagement

2 min read

Serguey Shinder

Sep 22

We Sold a Fifteen Minute Promise on an Overnight System

#sergueyshinder #itbusiness #contracts #itmanagement

2 min read

Serguey Shinder

Sep 22

Our Systems Were Built to Create Records, Not to Correct Them

#sergueyshinder #data #systems #dataquality

2 min read

Serguey Shinder

Sep 22

Sixty Automated Jobs Kept Running While the System Was Down

#sergueyshinder #automation #devops #incidentmanagement

2 min read

Serguey Shinder

Sep 22

Every Depot's Internet Goes Through a Room in Head Office

#sergueyshinder #cloud #networking #infrastructure

2 min read

Serguey Shinder

Sep 21

An Underwriter Wrote More of Our Security Programme Than I Did

#sergueyshinder #cybersecurity #risk #governance

1

2 min read

Serguey Shinder

Sep 21

Twelve Months of Leave Looked Exactly Like Leaving

#sergueyshinder #itoperations #itsm #identity

2 min read

Serguey Shinder

Sep 20

The Firewall Now Protects a Shrinking Part of the Company

#sergueyshinder #futureofit #identity #itmanagement

2 min read

Serguey Shinder

Sep 20

We Could Not Afford the Salary and We Could Afford the Contractor

#sergueyshinder #itbusiness #hiring #itmanagement

1

2 min read

Serguey Shinder

Sep 20

Seven Things Were Reading That Database and None of Them Were Listed

#sergueyshinder #data #systems #itmanagement

2 min read

Serguey Shinder

Sep 20

The Policy Reached Four Hundred Laptops Before Anyone Could Stop It

#sergueyshinder #automation #endpointmanagement #itmanagement

2 min read

Serguey Shinder

Sep 20

Our Database Licence Counted Cores We Did Not Own

#sergueyshinder #cloud #licensing #infrastructure

2 min read

Serguey Shinder

Sep 20

Someone Invoiced Our Customers Using Our Own Domain

#sergueyshinder #cybersecurity #email #infosec

2 min read

Serguey Shinder

Sep 20

We Run Thirty Nine Sites and Have Engineers at Two

#sergueyshinder #itoperations #itsm #infrastructure

2 min read

Serguey Shinder

Sep 19

We No Longer Choose When Our Software Changes

#sergueyshinder #futureofit #saas #vendormanagement

2 min read

Serguey Shinder

Sep 19

The Auto Renewal Clause Was Doing Our Negotiating For Us

#sergueyshinder #itbusiness #procurement #contracts

2 min read

Serguey Shinder

Sep 19

We Had the Data and Not the Right to Use It That Way

#sergueyshinder #data #privacy #datagovernance

2 min read

Serguey Shinder

Sep 19

Our Automation Was Clicking Through Screens Nobody Had Promised to Keep

#sergueyshinder #automation #rpa #itmanagement

2 min read

Serguey Shinder

Sep 19

A Letter From the Landlord Ended Our Hardware Refresh

#sergueyshinder #infrastructure #datacentre #itmanagement

2 min read

Serguey Shinder

Sep 19

The Breach Was Theirs and the Question Was Ours

#sergueyshinder #cybersecurity #thirdpartyrisk #vendormanagement

2 min read

Serguey Shinder

Sep 19

The Outage Ran for Two Hours Before It Had a Name

#sergueyshinder #itoperations #incidentmanagement #itsm

2 min read

Serguey Shinder

Sep 18

The People Who Understand Our Oldest Systems Retire Before It Does

#sergueyshinder #futureofit #legacysystems #itworkforce

2 min read

Serguey Shinder

Sep 18

Every Department Wanted the Premium Option Until It Appeared on Their Budget

#sergueyshinder #itbusiness #itmanagement #budgeting

2 min read

Serguey Shinder

Sep 18

Six Hundred Reports Left Our Systems Each Month and Ninety Were Read

#sergueyshinder #data #reporting #governance

2 min read

Serguey Shinder

Sep 18

The Scripts Holding Our Month End Together Had One Author

#sergueyshinder #automation #devops #itmanagement

2 min read

Serguey Shinder

Sep 18

A Folder Vanished and Both Sides Thought the Other Had a Copy

#sergueyshinder #cloud #backup #saas

2 min read

Serguey Shinder

Sep 18

They Did Not Break Our Second Factor, They Rang the Service Desk

#sergueyshinder #cybersecurity #identity #socialengineering

2 min read

Serguey Shinder

Sep 18

Count How Many Times You Have Fixed the Same Thing

#sergueyshinder #itoperations #itsm #problemmanagement

2 min read

Serguey Shinder

Sep 17

Replacing an Algorithm Is a Decade of Inventory Work

#sergueyshinder #futureofit #encryption #security

2 min read

Serguey Shinder

Sep 17

Approving a Project Cost Nothing, So We Approved Everything

#sergueyshinder #itbusiness #itmanagement #projectmanagement

2 min read

Serguey Shinder

Sep 17

The Only Thing Our Records Kept Was the Latest Answer

#sergueyshinder #data #datagovernance #audit

2 min read

Serguey Shinder

Sep 17

If the Job Cannot Show What It Did, Somebody Will Do It Again

#sergueyshinder #automation #devops #observability

2 min read

Writing Debut