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Tahir Almas

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Joined on May 4, 2026

Sep 6

How to Benchmark Your Own Telephony Voice Agent in Ten Minutes

8 min read

Sep 6

We Built an Open Source Benchmark That Measures a Voice Agent From the Caller's Seat

9 min read

Sep 6

Most Fax Breaches Are a Wrong Number. Most Fines Are a Missing Risk Analysis

7 min read

Sep 6

The Federal AI Call Rule Never Landed. Your Auto Dialer Software Answers to the States Now

7 min read

Sep 5

We Put an AI Assistant in Front of Asterisk and FreeSWITCH. Here Is What Building pbx-mcp Taught Us About PBX Software Safety

8 min read

Sep 5

Building an Asterisk AI Voice Agent: What Six Releases and Two Reddit Threads Taught Us

11 min read

Sep 4

Your Logo On It Is Not Multi-Tenancy. Ask What Actually Separates

4 min read

Sep 2

Stop Counting Deflection. Start Counting Resolution

3 min read

Sep 2

Toll Fraud Can Drain a Weekend. Here Is How to Lock Down Your PBX

3 min read

Sep 2

We built an open source MCP server for ICTFax

3 min read

Sep 1

AI Mental Health Chatbots Now Have Rules. Here Is What They Ask For

4 min read

Sep 1

Your Calls Pass STIR/SHAKEN and Still Say Spam Likely. Here Is Why

3 min read

Sep 1

We built an open source MCP server for ICTExam

3 min read

Aug 30

20 State Privacy Laws, No Federal Standard: Your CRM Setup Is Now a Compliance Decision

3 min read

Aug 30

The Senate Passed the Foreign Robocall Elimination Act. What It Means for Your Auto Dialer

3 min read

Aug 28

The Weak Point in Your Online Exam Is the Identity Check, Not the Webcam

6 min read

Aug 28

Drug Prior Authorization Is Next to Leave the Fax Line. Here Is What Stays

6 min read

Aug 27

New Open Source Release: n8n Nodes That Run Campaigns, Calls and Faxes From a Workflow

6 min read

Aug 27

AudioSocket or chan_websocket: Picking the Media Path for an Asterisk AI Voice Agent

6 min read

Aug 27

Your AI Agent Acted on a Ticket. Can Your Help Desk Software Prove It Was Allowed?

7 min read

Aug 22

TableStory Launches: More Google Reviews, One QR Code

4 min read

Aug 22

Information Blocking Is Tightening. Your Open Source Fax Server Software Is In Scope

6 min read

Aug 22

Your AI Caller Must Now Say It Is a Machine. What Call Center Software Has to Change

7 min read

Aug 20

Copper Is Going Away Faster Now. Your PBX Software Plan Cannot Wait

7 min read

Aug 20

Your Carrier Is About to Vet You. What That Means for Auto Dialer Software

8 min read

Aug 19

White Label ICT Software Vendors Inherit Every Reseller's AI Mistake

#agents #ai #saas #support

6 min read

Aug 19

Your Contact Center Software Can Act on Words the Caller Never Said

7 min read

Aug 17

One Leaked Key: What the Beacon CRM Software Breach Teaches

8 min read

Aug 17

AI Mental Health Support: What a New Audit Found in Long Conversations

#ai #ethics #llm #mentalhealth

7 min read

Aug 16

AI Training Went Everywhere. Proof Did Not. What a Smart Online Exam Measures

6 min read

Aug 16

Your Analog Fax Line Has 180 Days. Fax Server Software Is the Way Out

7 min read

Aug 13

We Released Two More Open Source Libraries: Streaming TTS for Calls and 21 CRM Connectors

6 min read

Aug 12

The EU Now Requires Your Live Support Software to Admit It's AI

6 min read

Aug 12

Your PBX Software Is Only as Safe as the Ports You Left Open

#cybersecurity #infosec #networking #security

8 min read

Aug 10

ICTFax Now Runs From One Docker Command

#docker #linux #software

5 min read

Aug 10

Comments Close Today on the FCC Rule That Redefines an A-Level Call

5 min read

Aug 9

We Open Sourced an Asterisk AI Voice Agent and the AudioSocket Library Under It

5 min read

Aug 9

Two Zero Dependency Node.js Clients for Asterisk AMI and FreeSWITCH ESL

6 min read

Aug 9

We Released pbx-mcp: One AI Tool Surface for Asterisk and FreeSWITCH

4 min read

Aug 9

I built an MCP server so I could stop memorising two PBX command sets

#mcp #ai #opensource #typescript

5 min read

Aug 9

88% of Call Centers Have AI. Only 25% Use It Daily. Here Is What Is In the Way

7 min read

Aug 9

The HIPAA Privacy Rule Lands This Month. The 15-Day Clock Did Not

8 min read

Aug 8

Two VoIP Platforms, One Root Bug: The Sudo Line Nobody Reads

7 min read

Aug 8

A $3 Million Wrong Number. What Your Auto Dialer Should Have Caught

7 min read

Aug 6

New Research Tested AI Mental Health Support on 16 Conditions

6 min read

Aug 6

Nobody Hacked the CRM Software. They Just Logged In

#cloud #cybersecurity #saas #security

7 min read

Aug 5

AI Grading Rules Slipped to 2027. What Your Online Exam Platform Owes Students in August 2026

6 min read

Aug 5

The EU Pushed High-Risk AI to 2027. White Label ICT Software Vendors Still Owe Disclosure Now

7 min read

Aug 1

Your Deflection Rate Is Not Your Resolution Rate

8 min read

Aug 1

The FCC Wants You to Verify Every Tenant Before They Place a Call

8 min read

Jul 31

The Proposed HIPAA Security Rule Wants Encryption Everywhere. Fax Is Where That Breaks

6 min read

Jul 31

Plain-English AI Agents Are Now Table Stakes. The Handoff Is Where Contact Centers Still Lose

7 min read

Jul 29

Your Upstream Carrier Just Became Your Problem: The FCC's Next Robocall Move

6 min read

Jul 29

1.5 Million Servers, One Header: What CVE-2026-41940 Means for Your Fax Host

6 min read

Jul 28

Branded Calling Just Went Live in the UK, Canada and Germany. Your US Playbook Won't Port

6 min read

Jul 28

The HIPAA Security Rule Slipped to 2027. Your Fax Server Still Has an August Problem

7 min read

Jul 25

Therapy's Front Door Moved Online, and the Latest Research Says That's Working

5 min read

Jul 25

Everyone Says the VoIP Market Is Too Crowded. For White-Label Resellers, That's the Opportunity

4 min read

Jul 25

Half Your Team Isn't Coming Back to the Desk. Size Your PBX for That

4 min read

Jul 25

AI Flags, Humans Decide: Why Hybrid Proctoring Won the Online Exam Debate

4 min read

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