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Product updates and strategic direction

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The Most Dangerous Feature Request Is the One That Sounds Reasonable

The Most Dangerous Feature Request Is the One That Sounds Reasonable

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3 min read
The Hard Part of Building a Personal Finance App Isn’t Another Dashboard — It’s Context

The Hard Part of Building a Personal Finance App Isn’t Another Dashboard — It’s Context

Comments 2
2 min read
ShuttleOps

ShuttleOps

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2 min read
Owned accounts beat rented reach when teams get busy

Owned accounts beat rented reach when teams get busy

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1 min read
From a shop-owner interview to an ERP configuration

From a shop-owner interview to an ERP configuration

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2 min read
The solution arrived before the problem

The solution arrived before the problem

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1 min read
Engineers have product insight that PMs don't

Engineers have product insight that PMs don't

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5 min read
LLM-as-Judge: Auto‑Annotate & Triage AI Failures

LLM-as-Judge: Auto‑Annotate & Triage AI Failures

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4 min read
Debugging a Misbehaving Prompt in Production

Debugging a Misbehaving Prompt in Production

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5 min read
What Did You Deliberately Leave Out of Your MVP?

What Did You Deliberately Leave Out of Your MVP?

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2 min read
Onboarding benchmarks from real data across 464 SaaS products: median tour completion is 29%, 1-2 step tours complete at 73%, 9+ step tours at 8%

Onboarding benchmarks from real data across 464 SaaS products: median tour completion is 29%, 1-2 step tours complete at 73%, 9+ step tours at 8%

Comments 1
2 min read
The Requirement Nobody Wrote

The Requirement Nobody Wrote

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7 min read
We often start product conversations with: “What should we build?”

We often start product conversations with: “What should we build?”

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Comments
1 min read
100+ five-star reviews in the first month — for a government portal

100+ five-star reviews in the first month — for a government portal

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1 min read
Building for Businesses Means Building the Workflow, Not Just the Feature

Building for Businesses Means Building the Workflow, Not Just the Feature

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5 min read
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